1. Initial Contact From Clients
- We discuss your needs
- Assess how we can help
- Gather initial information
- Arrange first meeting
2. First Meeting
- First consultation meeting is free and there is no obligation to proceed
- Meet at convenient location or online
- Discuss options available and provide initial advice
- Discuss approximate costs and time scales for any work that may need to be undertaken
3. Follow Up
- We will summarise the discussions of the first meeting in writing
- Set out the schedule of work
- Provide accurate quote and time scales for any work that may need to be undertaken
4. Get to work
- You confirm your wish to proceed – we start work
- You provide any additional information required and further feedback
- We complete the work keeping you informed of progress along the way
